Below is a letter we recieved from UPPAbaby about the dozens of car seats we have ordered that are currently on backorder. If you ordered an UPPAbaby Mesa car seat from us and have any hesitations, please give us a call at 718-676-1748 so we can clarify the situation with you.

Thank you for your continued support.

The Baby's Den Team.

--- Original Message from UPPAbaby Inc. ---
 

To our loyal customer:

We apologize for any inconvenience and frustration the delay of the UPPAbaby MESA infant car seat has caused you.

We overestimated the production capacity at the factory and have received fewer seats than we originally expected. As a token of apology we’d like to offer you an UPPAbaby Cabana infant car seat protector. It can be used with the MESA or any other infant car seat. It is a great all-weather product and newborn accessory.

We realize that many of you are expectant parents who need an infant car seat immediately and cannot afford to wait. We encourage you to keep your child’s safety as a top priority and consider purchasing another high-quality infant car seat if this delay in timing does not work for you. Our retailers have been very supportive through this process. We are offering the Cabana if you decide to wait for the MESA or choose an alternative car seat model from this retailer. If you decide to cancel and go elsewhere we cannot offer the Cabana gift.

Again, we appreciate your support of the UPPAbaby brand. Your retailer has done everything to get you a MESA in time for your growing family. They can help you with a seat alternative or provide more information on anticipated delivery dates of the MESA.

Please accept our apologies and thank you for your patience.

UPPAbaby